Background The mission of universities is to respond to the needs and expectations of the society and their students. This study aimed to assess the level of satisfaction with educational and research processes in students of Saveh University of Medical Sciences (SUMS).
Methods This descriptive-analytical study with cross-sectional design was conducted on 80 SUMS students in the academic year 2022-2023. A researcher-made questionnaire with 71 items and 9 domains was used to measure student satisfaction with various aspects of educational services. Obtained data were analyzed in SPSS v.22 software using descriptive statistics (mean, standard deviation, frequency, percentage), Mann-Whitney U test and Kruskal-Wallis test. The significant level was set at 0.05 for all tests.
Results The mean age of the students was 21.28±3.12 years. Among participants, 64% (n=73) were female. The duration of study at the university for 34.2% of the studied students was less than one year; for 28.1%, 1-3 years, and for the rest was more than 3 years (37.7%). Overall satisfaction with educational processes in all areas was at a high level, except for “practical and experimental courses”, “student evaluation”, and “research workshops”. The Mann-Whitney U test results showed a significant difference in the level of satisfaction with the services provided by the Office of Academic Affairs process based on gender (P=0.038). The Kruskal-Wallis test results showed a significant difference in the level of satisfaction with “counseling and guidance of advisors” (P=0.04), “student evaluation” (P=0.009), “library” (P=0.001), and “internship and apprenticeship” (P=0.003) based on the fields of study.
Conclusion The “student evaluation”, “practical and experimental courses”, “internship and apprenticeship” and “research workshops” at SUMS need to be improved.
Type of Study:
Orginal |
Subject:
Special Received: 2023/05/23 | Accepted: 2023/06/14 | Published: 2024/09/30