fa مهارت‌های ارتباطی بین‌فردی در بین دندان‌پزشکان بیرجند در سال 1399 عمومى General پژوهشي Orginal <span style="font-size:12pt"><span style="direction:rtl"><span style="unicode-bidi:embed"><span new="" roman="" style="font-family:" times=""><b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">مقدمه</span></span></b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">: </span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت‌های</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباطی</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">از</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">جمله</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> ‌</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت‌های</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">اساسی</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">برای</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">زندگی</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">عصر</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">حاضر</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">است</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">. ‌</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">به</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دلیل</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">موقعیت</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">شغلی</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">خود</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">باید</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">کافی</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">جهت</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">برقراری</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مناسب</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">با</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">همکاران</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بیماران</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">داشته</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">باشند</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">. </span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">این</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مطالعه</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">با</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">هدف</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">تعیین</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نمره</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> ‌</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت‌های</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباطی</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین‌فردی</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">عوامل</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مرتبط</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">با</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آن</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> ‌</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بیرجند</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">انجام</span></span></span> <span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">شد</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">.</span></span></span><span lang="AR-SA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"></span></span></span></span></span></span></span><br> <span style="font-size:12pt"><span style="direction:rtl"><span style="unicode-bidi:embed"><span new="" roman="" style="font-family:" times=""><b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">روش‌ها</span></span></b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">: </span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">این</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مطالعه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مقطعی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">از</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نوع</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">توصیفی- تحلیلی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">سال</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> 1399 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بر</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">روی</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> 120 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشک</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">عمو‌می‌و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">متخصص</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بیرجند</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">انجام</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">گرفت</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">. روش نمونه‌گیری سرشماری بود و</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> 99 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نفر</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> ‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">پرسشنامه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">استاندارد</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> 31 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">سوالی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباطات</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مشاوره</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">را</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">که</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">پنج</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">حیطه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">معارفه،</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">تاریخچه،</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">معاینه،</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">خاتمه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بیمار</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بود</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">را</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">تکمیل</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">کردند</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">. </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">داده‌ها</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">با</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">استفاده</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">از</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نرم</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">افزار</span></span></span><span dir="LTR" style="font-size:9.0pt"><span style="letter-spacing:-.4pt">SPSS </span></span>&nbsp;<span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آزمون‌های</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">تی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آنالیز</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">واریانس</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">تحلیل</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">شد. </span></span></span><span lang="FA" style="font-size:10.0pt"><span style="font-family:"B Lotus""></span></span></span></span></span></span><br> <span style="font-size:12pt"><span style="direction:rtl"><span style="unicode-bidi:embed"><span new="" roman="" style="font-family:" times=""><b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">یافته‌ها</span></span></b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">: </span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">5/44</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">درصد</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> (44 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نفر</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">) </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">از</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">عمو‌می‌و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">متخصص</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مورد</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بررسی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بازه</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌ی </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">سنی</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> 39-30 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">سال</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بودند</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">. </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">میانگین</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نمره</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین‌فردی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">عمو‌می ‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">114/75</span></span></span><span lang="FA" style="font-size:10.0pt"><span cambria="" style="font-family:"><span style="letter-spacing:-.4pt">&plusmn;</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">22/834 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">متخصص</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">123/73</span></span></span><span lang="FA" style="font-size:10.0pt"><span cambria="" style="font-family:"><span style="letter-spacing:-.4pt">&plusmn;</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">19/226 </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">به</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دست</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آمد</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">. </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">متغییر</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">سن،</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">جنس،</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">رتبه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">علمی ‌و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">سابقه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">کار</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">با</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نمره</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین‌فردی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان،</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آماری</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">معناداری</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مشاهده</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نشد</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">. </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">معنادار</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آماری</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">میانگین</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نمره مهارت‌های</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباطی دندان‌پزشکان</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و گذراندن</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دوره</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آموزش مهارت‌های</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباطی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مشاهده</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">شد</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> (05/0</span></span></span><span dir="LTR" style="font-size:9.0pt"><span style="letter-spacing:-.4pt">P-Value</span></span><span dir="LTR" style="font-size:10.0pt"><span style="letter-spacing:-.4pt"><</span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">). </span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"></span></span></span></span></span></span></span><br> <span style="font-size:12pt"><span style="direction:rtl"><span style="unicode-bidi:embed"><span new="" roman="" style="font-family:" times=""><b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">نتیجه</span></span></b><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:">‌<b>گیری</b>: </span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نتایج</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مطالعه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">نشان</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">داد</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">که</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> ‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت‌های</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">فردی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">از</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">متوسط</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">به</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بالا</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بوده</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">است</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">با</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">توجه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">به</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">وجود</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آموزش</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">به کارگیری</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت‌های</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباطی، برنامه‌ریزی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">برای</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">آموزش</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> ‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مهارت‌های</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباطی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">مؤثر</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">و</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">برگزاری</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">کارگاه‌های</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">عملی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">این</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">زمینه</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">می‌تواند</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">جهت</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بهبود</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">وضعیت</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">ارتباط</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"> ‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">بین‌فردی</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">‌</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">دندان‌پزشکان</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">در</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">اولویت</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">قرار</span></span></span> <span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">گیرد</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt">.</span></span></span><span lang="FA" style="font-size:10.0pt"><span b="" lotus="" style="font-family:"><span style="letter-spacing:-.4pt"></span></span></span></span></span></span></span> <span style="font-size:12pt"><span style="line-height:115%"><span new="" roman="" style="font-family:" times=""><b><span style="font-size:10.0pt"><span style="line-height:115%">Introduction</span></span></b><span style="font-size:10.0pt"><span style="line-height:115%">: </span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">Communication skills are critical in the present era. Due to their professional position, dentists require competent skills for proper rapport with colleagues and patients. This study intended to determine the interpersonal communication skills and the related factors among dentists in Birjand, Iran.</span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt"></span></span></span></span></span></span><br> <span style="font-size:12pt"><span style="line-height:115%"><span new="" roman="" style="font-family:" times=""><b><span style="font-size:10.0pt"><span style="line-height:115%">Methods</span></span></b><span style="font-size:10.0pt"><span style="line-height:115%">: </span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">This descriptive-analytical cross-sectional study was performed in 2020 on 120 general and specialist dentists who were selected through consensus sampling in Birjand. The standard Dental Consultation Communications Checklist (DCCC), with 31 items was used as the data collection tool, which was filled out by 99 participants. The data were analyzed through t-test and analysis of variance using SPSS software.</span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="color:black"><span style="letter-spacing:-.4pt"></span></span></span></span></span></span></span><br> <span style="font-size:12pt"><span style="line-height:115%"><span new="" roman="" style="font-family:" times=""><b><span lang="EN" style="font-size:10.0pt"><span style="line-height:115%"><span style="color:black">Results</span></span></span></b><span lang="EN" style="font-size:10.0pt"><span style="line-height:115%"><span style="color:black">: </span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">There were</span></span></span><b> </b><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">44<b> </b>(44.5%) general and specialist dentists with the age range of 30-39 years. The mean score of<b> </b>interpersonal communication skills was 75.114</span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">&plusmn;</span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt"> 834.22 for general dentists and 73.123</span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">&plusmn;</span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">226.19 among the specialist dentists. There was no statistically significant relationship between the variables of age, sex, academic rank and work experience with the dentists&rsquo; score of interpersonal communication skills. The mean score of the participants&rsquo; communication skills was significantly higher after having passed the communication skills training course (P-Value<0.05).</span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt"></span></span></span></span></span></span><br> <span style="font-size:12pt"><span style="line-height:115%"><span style="text-autospace:none"><span new="" roman="" style="font-family:" times=""><b><span lang="EN" style="font-size:10.0pt"><span style="line-height:115%"><span style="color:black">Conclusion</span></span></span></b><span lang="EN" style="font-size:10.0pt"><span style="line-height:115%"><span style="color:black">: </span></span></span><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt">The results of the study detected that &quot;communication skills&quot; of dentists ranged from medium to high and due to the positive impact of training on communication skills, planning for courses on effective communication skills and holding practical workshops in this field should be prioritized to improve interpersonal communication among dentists.</span></span></span><b><span style="font-size:10.0pt"><span style="line-height:115%"><span style="letter-spacing:-.4pt"></span></span></span></b></span></span></span></span> مهارت‌های ارتباطی, ‌مهارت‌های ارتباط بین‌فردی, ‌دندان‌پزشکان. Communication, Personal Communication, Dentists. 1 8 http://dsme.hums.ac.ir/browse.php?a_code=A-12-434-1&slc_lang=fa&sid=1 narges akbare نرجس اکبری narges_akbare4021@yahoo.com 10031947532846007421 10031947532846007421 No Oral & Maxillofacial Medicine, Birjand University of Medical Sciences, Birjand, Iran. گروه بیماری‌های دهان و دندان، دانشکده دندان‌پزشکی، دانشگاه علوم پزشکی بیرجند، بیرجند، ایران. fatemeh zabihi فاطمه ذبیحی zabihi.dentistry@gmile.com 10031947532846007422 10031947532846007422 No Undergraduate Dentistry Student, Research Committee, Birjand University of Medical Sciences, Birjand, Iran. دانشجوی دندان‌پزشکی عمومی، کمیته تحقیقات دانشجویی، دانشگاه علوم پزشکی بیرجند، بیرجند، ایران. gholamreza sharifzadeh غلامرضا شریف زاده rezamood@yahoo.com 10031947532846007423 10031947532846007423 No Department of Epidemiology and Biostatistics, School of Health, Social Determinants of Health Research Center, Birjand University of Medical Science, Birjand, Iran. گروه اپیدمیولوژی، مرکز تحقیقات عوامل اجتماعی مؤثر بر سلامت، دانشگاه علوم پزشکی بیرجند، بیرجند، ایران. khaironnesa ramazanzade خیراالنساء رمضان زاده kh.ramazanzade@yahoo.com 10031947532846007424 10031947532846007424 Yes Department of Education and Psychology, Faculty of Education and Psychology, University of Birjand, Birjand, Iran. گروه علوم تربیتی، دانشکده علوم تربیتی و روانشناسی، دانشگاه بیرجند، بیرجند، ایران.